April 20th, 2009

searchtools.com

#AmazonFail: garbage in, garbage out

My article on #amazonfail is up at Amazonfail: How Metadata and Sex Broke the Amazon Book Search:
Amazon failed in a big way on Easter weekend. As the largest bookstore in the world, if a book does not appear in its lists or its search results, the book practically disappears. The event now known as #AmazonFail involves a great cast of characters-books, metadata, sex, search results, traditionally disenfranchised groups, a possible hacker, the Kindle, the absence of institutional response, and the emergence of Twitter for sharing information very quickly on a massive scale.

So that's what I was working on last week.